Professional Summary
Results-driven professional with over 8 years of experience in online business operations and exceptional customer service delivery. Demonstrates a strong commitment to maintaining data accuracy and integrity with 1 year of hands-on data entry experience. Highly detail-oriented and organized, with a proven ability to manage error-free documentation and records management.
Proficient in researching and validating healthcare professional (HCP) and healthcare organization (HCO) information across CRM and Open Data platforms, ensuring database integrity through meticulous record reviews and ongoing data updates. Experienced in managing end-to-end customer service operations for an Amazon drop-shipping business, adept at resolving customer inquiries promptly and accurately while coordinating with vendors for seamless order placement and timely shipping.
Dedicated to providing reliable and up-to-date data management, combining analytical skills with a customer-focused approach to drive business success and enhance customer satisfaction.
