Detail-oriented and dedicated professional with over 1 year of experience in the travel industry, specializing in Amadeus travel accounts handling both lodging and non-lodging services. Skilled in managing reservations, ticketing, and customer support processes with accuracy and efficiency. Experienced in coordinating with back-office teams to ensure smooth operations and client satisfaction.
Additionally, possess 6 months of experience in Telco accounts, providing customer service and technical assistance with strong communication and problem-solving skills. Certified in relevant travel and service platforms, demonstrating a commitment to professional growth and high-quality performance in fast-paced environments.
Key Skills:
Amadeus GDS (lodging & non-lodging)
Back-office operations
Customer service & support
Telco account handling
Data accuracy & documentation
Communication & teamwork
Travel and service certifications