Results-driven healthcare and BPO professional with over 10 years of experience in customer service, sales, operations management, and healthcare support, including 6 years in leadership roles. Proven expertise in team development, performance management, credentialing and onboarding, process improvement, customer satisfaction, and regulatory compliance. Skilled in leading high-performing teams, analyzing operational data, driving business results, and ensuring seamless onboarding and credentialing processes within healthcare environments.
