Driven and detail-oriented professional with strong experience in administrative support, customer service, and healthcare coordination. With a solid background as a Medical Receptionist and Customer Service Representative in the healthcare and insurance sectors, I specialize in handling sensitive patient data, appointment scheduling, and provider support in fast-paced, remote environments.
Trained in HIPAA compliance and well-versed in tools such as NextGen, Availity, Keona, and a range of communication platforms (Zoom, Teams, Skype), I bring a solutions-focused mindset and a commitment to excellence in every interaction. Whether it's managing patient inquiries, organizing data, or guiding providers through complex insurance processes, I pride myself on clear communication, efficiency, and reliability.
Currently seeking new opportunities where I can apply my skills to support organizational goals while growing in a collaborative, mission-driven environment.
Key Skills:
- Medical Reception & Admin Support
- Patient Scheduling & Coordination
- Insurance Eligibility & Claims Support
- HIPAA Compliance
- Customer Service Excellence
- Remote Work Tools & Tech Proficiency
- Detail-Oriented & Results-Driven
Let’s connect!
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