Education:
Bachelor of Science in Computer Science
University Of The Philippines - Diliman
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Skills:
- Proficient in Programming (Python, Java, C, Kotlin, MySQL)
- Algorithms and Object Oriented Programming
- Excellent understanding and use of English
- Good attention to details
- Good Critical Thinking skills
- Good Analysis skills
Software Design Engineer
Company: Cormant Technologies, Inc.
2022 - Present
As a Software Design Engineer, I specialize in developing and maintaining digitized forms for clients. Leveraging my expertise in Android Studio and Kotlin, I design and implement features for our mobile applications tailored to meet client requirements. Additionally, I utilize Visual Studio and C# to debug issues that may arise from our backend systems and integrate frontend functionalities for seamless user experiences.
Key Responsibilities:- Designing and developing digitized forms using Android Studio and Kotlin.- Collaborating with cross-functional teams to implement customer-requested customizations using JavaScript.- Investigating and resolving software issues identified through Crashlytics ensures high-quality deliverables.- Contributing to the enhancement of existing systems through debugging, testing, and optimization efforts.- Providing technical expertise and support to tea-----------mbers encounters similar issues I have encountered before, fostering a collaborative and innovative work environment.
Key Achievements:- Successfully implemented customer-requested customizations, enhancing product functionality and meeting client expectations.- Played a key role in identifying and resolving critical software issues brought by changes in Android version upgrades or any 3rd party library updates such as Retrofit and Dagger, leading to a significant reduction in application issues and improved overall performance.
Coding Coach (Internship)
Company: The Coding School
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- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to students, handled challenging situations with ease.
- Transferring knowledge to students useful for Problem Solving
- Certified Coding Coach for Coding Basics
- Certified Coding Coach for Python
Customer Support Representative for Cisco Global Licensing
Company: Convergys
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- Assist Cisco clients on managing their software licenses mostly on Unified Communications and Security Products.
- Level 2 Cisco Licensing Support.
- Escalations with Business Units and Product Managers.
- Listened to customers' questions and concerns to provide answers or responses.
- Utilized crisis management techniques to offer corrective solutions and maximize customer satisfaction.
- Collaboration with different Cisco Departments for resolution
- Consistent above average performance evaluations.
