Hi, I'm Quanna, a dedicated freelancer with over five years of experience in editing, graphic design, and content writing for various project-based clients. I also have more than 2 years of experience as a Virtual Assistant, supporting businesses in investigative research, administrative tasks, customer service, Amazon product research, and serving as a hotel assistant responsible for both customer service and hotel administrative operations. I have also worked as a Subject Matter Expert (SME) for more than 1 year providing guidance and training to tea-----------mbers.
My background combines creativity, attention to detail, and analytical thinking. Whether it's designing engaging visuals, refining professional documents, conducting in-depth research, managing administrative operations, assisting customers, or preparing detailed reports, I am committed to delivering high-quality work with professionalism, accuracy, and efficiency.
Skills breakdown:
• Virtual Assistance & Administrative Support
• Email and Calendar Management
• Data Entry and Database Management
• Web, Market, and Investigative Research
• Lead Generation and Prospect Research
• Customer Service (Voice and Non-Voice Support)
• Amazon Product Research and Product Listing Support
• Hotel Administrative and Customer Service Operations
• Report Writing and Documentation
• Content Writing, Proofreading, and Editing
• Graphic Design and Social Media Creatives
• Presentation and Canva Design
• Process Documentation and SOP Creation
• Team Support, Training, and Knowledge Sharing
• General Business and Operational Support
Tools I use:
• Gmail
• Spreadsheets
• Google Calendar
• Loom
• CCTV softwares/tools
• Zoom
• Notion
• Zoho Assist
• Zoho Mail
• PMS
• ChatGPT
• Gemini
• Persona
Editing Softwares I use:
• Canva
• Photoshop (Entry-level)
• Capcut
• Picsart
• Blender (Entry-level)
• Adobe Premiere (Entry-level)
• Ibis-PaintX
If you think I am a great fit to your team, I would be happy and excited to join you.
Send me a message
Verified
