Are you looking for a reliable, long-term Virtual Assistant who does more than just follow a script?I am a Senior Client Relations and Customer Experience Professional with over 10 years of experience <!---->helping international brands in E-Commerce, iGaming, Banking, and Healthcare<!---->.I don't just solve customer problems, I partner with you to improve your entire business. I am a proactive self-starter who streamlines processes, reduces errors, and drives real, measurable
growth.My professional achievements include:? 30% Increase in VIP Player Retention through proactive engagement<!---->. ? 20% Contribution to total company revenue through client relations and consultative sales. ? 98-100% Consistent Customer Satisfaction Rating across all support channels. ? 15% Enhancement in order fulfillment accuracy and on-time delivery. ? 20% Improvement in fraud detection accuracy and a 25% reduction in repeated issues. ? 20% Improvement in service response efficiency by optimizing
workflows.My core services include:Virtual Assistance: (Admin, Data Entry, Transcription)VIP Customer Support: (iGaming & E-commerce)E-commerce Management: (Order Processing, Returns, Fulfillment Coordination)Client Relationship Management: (Sales, Retention, Account Management)
* Risk Management & Fraud Detection <!---->*
Email, Live Chat & Community Moderation <!----><!----><!---->I am a fast learner, deeply committed to quality, and was consistently ranked in the top 5% of performers for satisfaction and service excellence<!---->.<!----><!---->I am looking for a full-time, long-term position where I can become a valuable, dedicated part of your team. Please send me a message to discuss how I can help grow your business.Visit my portfolio here:
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