A results driven virtual assistant and customer support with over 9 years of experience across healthcare,Mortgage, insurance, HR, admin, and travel services. I bring a unique mix of
adaptability and precision to every role I take on.
I’ve worked
with top companies like Manulife and Delta Airlines, handling everything from
claims coordination and appointment scheduling to CRM management and high-level
escalations. I deliver with professionalism, speed, and attention to detail.
I’m here to help your business reduced claims denial, grow revenue, run
smoother and smarter.CORE COMPETENCIES
• Excellent Written, Verbal & Patient Communication (Phone, Email, Chat)
• Appointment Scheduling, Inbox & Calendar Management
• EMR/EHR Management & Medical Records
• Healthcare and Insurance Support (Billing, Claims & Insurance Verification)
• HIPAA Compliance & Data Privacy
• Telehealth Setup & Coordination
• Intake Forms & Documentation
• CRM & Platform Proficiency
• HR Administration (Recruitment, Onboarding, Records Management)
• Virtual Assistance, Executive Assistance, Customer Service & Client Support
• Flight booking & Reservation Management
