•Maintained and customized ----------- scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
• Performed weekly and monthly data integrity checks, data cleansing, importing, and exporting
• Perform rigorous feature, regression, and Salesforce release testing, as well as compose internal and client-facing documentation.
• Managed ongoing support request and administrative needs of user