Hi! I’m France from Bocaue,Bulacan.
I’m a mom starting my career as an Amazon Customer Service VA. I may be new, but I’m fast to learn, detail-oriented, and I treat every buyer like I’d want my own questions answered — with patience, kindness, and fast replies.
What I can do for your Amazon store:
1. Reply to buyer messages in Seller Central within 1 hour during my shift
2. Handle "Where is my order", damaged/wrong items, returns, and refunds using polite templates
3. Keep a calm, professional tone even with upset/angry buyers
4. Log all customer issues in Google Sheets for your records
5. Help keep your account health green with good buyer feedback
My schedule as a breastfeeding mom:
Available: 9pm-2am PH time = 9am-2pm US Eastern Time, Monday-Saturday
Why this helps you: I’m online during US business hours when your buyers need help most. Fast replies = happy buyers + better seller metrics.
What you’ll get fro-----------:
1. <1 hour first response time during my shift
2. Honest communication — if I need 10 mins with baby, I’ll tell you upfront
3. Willing to complete 3 sample buyer message replies to prove I can do it
4. Laptop + stable internet + Payoneer ready
I’m currently training on Amazon Seller Central Buyer-Seller Messaging + customer service best practices. I don’t have experience yet, but I’m 100% committed to learning your store and growing long-term with you.
Give me a chance to show you reliability. Thank you for considering me!
Best,
France
