I am efficient, reliable and hardworking individual who has over 3 years of experience giving professional and high quality customer service. I am skilled in communicating with clients over chat and email. I am very familiar with Oracle and IEX or Workforce management but I am also eager to learn to use any new tool that get the job well done. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers.