I am a detail-oriented professional with over 3 years of BPO experience, including roles at Amazon, EXL, and currently at Genpact as part of the collections team handling credit card accounts. I specialize in customer service, resolving payment issues, and ensuring accurate account management. My background has equipped me with strong administrative support, communication, and problem-solving skills. I am also proficient in various business tools and platforms, making me well-suited for a virtual assistant role.
