Hi! I’m Regitte, a detail-oriented Virtual Assistant with 3+ years of experience supporting US-based clients in customer support, logistics operations, and dental billing.
I specialize in handling high-volume tasks while maintaining accuracy, organization, and fast turnaround times. My experience includes managing 50–100+ customer inquiries daily, order tracking, refund processing, shipping concerns, and providing professional email and chat support.
As a Dental Billing Assistant, I handled insurance claims processing, Medicaid submissions, payment posting using Curve Hero, EOB review, aging reports, and claims follow-ups. I understand the importance of accuracy, proper documentation, and timely processing when supporting dental practices and healthcare workflows.
I am experienced with tools such as Curve Hero, Zendesk, Shopify, Google Workspace, Slack, Microsoft Teams, Canva, and AI productivity tools like ChatGPT and Gemini.
I am reliable, adaptable, and comfortable working independently while following SOPs and managing deadlines. I’m looking for a long-term opportunity where I can support your business operations, improve workflows, and become a dependable member of your team.
I would love the opportunity to contribute my skills and experience to your company.