6 years of experience working as a Customer Service Representative wherein I've handled international accounts such as US Healthcare and Credit card applications done over the phone. I have been working in the nigh shift since then therefore I am quite familiar with the US Time zone and some of their culture as well. With the accounts that I've handled, I am speaking to professional clients like Doctors, Physician assistants, and Medical Billers.
My key role is to provide Claims, Benefit, and Eligibility information. Explaining to them the required information they need to bill their patients.
