*Responsible in supervising and directing work team to accomplish agreed upon goals and objectives.
*In charge of day to day administration of onsite seats, discipline, file management and trainings for new hires.
*Actively pursue initiatives that aid the tea-----------mbers in achieving individual and team key performance indicators.
*Conduct and follow up performance eval for reg and non ref employees.
*Knowledge, understanding and compliance with the company policies and procedures
*Provide feedback to management concerning areas of improvement.
*Proficient in Microsoft office esp with Word, PowerPoint and Excel.
*Do coaching and call listening to improve the skills and performance of the team.
*Set up client and operations meeting regarding strategic planning
Verified
