A seasoned professional with a decade-worth of skill set in B2B/B2C sales, process coordination, business workflows, customer service, financial transactions and travel planning. If you're looking for a go-getter with a rich skillset to help scale your business, HIRE ME.
Here's I can help you scale:
Process management - I help establish workflows that enhance productivity and overall operational effeciency. I'm experienced in creating process documents / SOPs and have partnered with start-ups.
B2B and B2C sales order management - accurately process transactions, returns and provide post-sales support to stakeholdersInvoicing, POs, AR/AP, bookkeeping support - meticulously handle financial transactions, ensuring accuracy and transparency
CSR - This is my core competency as I started my corporate journey as a CSR - I provide excellent customer support turning each interaction into a positive experience, because happy clients are repeat clients.
General assistance - I'm always ready to dive into any task that comes my way, whether it's a familiar project or something completely out of the blue, I thrive on problem-solving and learning new things!
Tools / Apps I use (and still adding more):
Office Suite
Google Suite
Airtable
Quickbooks
Pipedrive
Nexudus
Loom
Notion
I'm tech savvy so if your required software is not on my list, just throw it my way and I'll master it in a flash!
Please send me your personalized message if you think we'd go well together. I'm excited to connect with you.