I am a highly skilled E-Commerce Virtual Assistant with experience in managing online stores, product listings, inventory, and order fulfillment. With a strong background as a Merchant Associate in eCommerce, I have developed expertise in handling day-to-day store operations, optimizing listings, and providing top-notch customer service.???? Product Listing & Optimization – Skilled in uploading and optimizing product listings on Lazada, Shopee, Amazon, Shopify, and WooCommerce, ensuring accurate descriptions, competitive pricing, and SEO-friendly content.???? Order Processing & Inventory Management – Experienced in managing orders from placement to fulfillment, coordinating with suppliers and logistics partners to ensure timely deliveries. I also track stock levels to prevent overselling or stockouts.???? Customer Support & Engagement – Proficient in handling inquiries, resolving complaints, processing refunds/returns, and providing excellent chat and email support to enhance customer satisfaction.???? E-Commerce Admin & Reports – Well-versed in managing spreadsheets, sales reports, and performance tracking to help businesses make data-driven decisions.With my strong attention to detail, problem-solving skills, and efficiency, I am committed to helping e-commerce businesses grow and operate smoothly. I am highly organized, a fast learner, and always eager to adapt to new tools and platforms.???? Let’s work together to scale your e-commerce business!
