Hi, I am ----------- ----------- -----------, 35 years old, f----------- the Philippines. I have 15 years of experience working in the BPO industry. With a strong background in customer service and administrative support, I am confident in my ability to contribute effectively to your team.
In my previous role as a customer service representative, I developed excellent communication skills and a customer-first mindset. I understand the importance of providing timely and helpful support to customers, and I am adept at handling inquiries, resolving issues, and ensuring customer satisfaction. My attention to detail and problem-solving abilities have allowed me to consistently meet and exceed performance targets.
In addition to my customer service experience, I have experience in virtual assistance tasks such as email management, calendar scheduling, and data entry. I am proficient in using various office software and tools, and I am comfortable adapting to new technologies and systems as needed. I am highly organized, reliable, and able to manage multiple tasks efficiently.
