Self-motivated, Energetic, and Goal-oriented professional, who is keen to explore opportunities
and contribute my skills and expertise to a remote role that fits with the
company's objectives and core values. Bringing four years and eight months hands-on experience
in handling pharmaceutical & ecommerce accounts and clerical work with deep insight into business procedures
and strategies, and excellent communication skills to provide astounding
administrative support and customer service to clients. Eager to provide
exceptional expertise and support to executives from remote work locations.
Key Responsibility:
Managing inventory: Ensuring accurate tracking, storage, and
timely delivery of pharmaceutical products and ecommerce goods while adhering
to strict regulatory requirements.
Compliance with regulations: Maintaining compliance with
pharmaceutical industry regulations, such as Good Distribution Practices (GDP)
and data privacy laws for ecommerce transactions.
Customer service: Providing excellent customer service and
support to pharmaceutical clients and ecommerce customers, addressing
inquiries, resolving issues, and ensuring satisfaction.
Order fulfillment: Processing orders efficiently, managing
shipping logistics, and coordinating deliveries to ensure on-time and accurate
delivery of products.
Supply chain coordination: Working closely with suppliers,
manufacturers, warehouses, and transportation providers to optimize supply
chain efficiency and minimize disruptions.
·
Risk management: Identifying and mitigating risks related
to product integrity, security, temperature control (for pharmaceuticals), and
fraud prevention (for ecommerce transactions).
Data analysis and reporting: Monitoring key performance indicators
(KPIs), analyzing data on inventory levels, order fulfillment rates, and
customer feedback to drive continuous improvement.
·
Cross-functional collaboration: Collaborating with sales, marketing, and other departments to align strategies, address customer needs, and drive
business growth.
