Summary of Skills:
Cloud technologies: O365, Azure, AWS, Google Workspace, Twilio
Virtualization: VMWare, Hyper-V
Firewall: PFSense, Meraki, Sophos, WatchGuard, Sonicwall, Fortinet
Operating System: Windows Servers, Linux, Windows 10/11
Windows Services: Active Directory, Group Policy, DNS, DHCP, IIS
Linux Services: DNS, DHCP, DNS, Apache, Samba, PHP, MySQL, IPTables
Networking: CCNA Certified, Cisco Routers, Cisco Switches, Ubiquiti APs
VOIP/Telephony: SIP, Asterisk Core, FreePBX, 3CX, RingCentral, Five9, CloudTalk, JustTalk, V-----------, RESPORG, SIP Trunking and Termination, DID/Toll Free number
CRM: Salesforce, Pipedrive (+addons), SugarCRM, VTiger, Zendesk, ZohoCRM
CMS: Wordpress, Joomla
Security: HIPAA, PCI-DSS, ESET, SentinelOne
B2B Lead: Zoominfo, Seamless.IA
Project/Tasks Implemented:
Built our client’s technology infrastructure from the ground up consisting of different technologies such as:
1. Migrated all servers from data centers to AWS Amazon -----------om in-house data center (before the pandemic) to hosting provider to AWS Amazon cloud.
Deployed and configured call center technologies required by companies’ clients:
Cloud Technologies
a.
Amazon AWS Services – Deployed and configured EC2 instances running both Linux services and Windows Web -----------ployed and configured AWS S3 Storage, Elastic IP, VPC, and IAM.
b.
Twilio – Deployed and configured Twilio’s different services such as Voice, Phone numbers, Elastic SIP Trunking, and Studio.
c.
Azure – Deployed and configured Azure Active Directory and services such as MS Teams, Office365, Exchange, OneNote, OneDrive, SharePoint, Security and compliance.
2. Security
a. PCI-DSS Compliance – Complied with PCI-DSS Compliance for Level 4 Certification.
3. Firewall – Deployed and maintained PFSense firewall, Mikrotik Appliance, and AWS Security groups.
4. Telephone Technologies
a. Deployed and configured multiple Asterisk servers running V----------- for call center clients. This includes troubleshooting and analyzing call logs if there’s an issue occurs.
b. Deployed and configured Asterisk servers running FreePBX.
c. Deployed and configured RingCentral phone system
d. Deployed and configured 3CX phone system
e. Deployed and configured third-party phone system from Nixxis Technologies: -----------
f. Conducted interop testing with different telco carriers both for termination and origination.
g. Configured local GSM GoIP gateways for local accounts.
h. Conducted RESPORG (DID and TFN) transfer from one carrier to another.
