My name is Ma. ----------- A. ----------- or you can just call me jelai im 23 years old and im a college graduate in bstm in svcc as of now i am ? currently unemployed but I have over a year of hands-on experience as a virtual assistant and in customer service, where I’ve developed strong communication, problem-solving, and time management skills. I take pride in delivering quality support and ensuring a positive customer experience.Throughout my career, I’ve had the opportunity to support customers from diverse backgrounds, helping them resolve issues efficiently and with empathy. What I truly enjoy about customer service is the chance to make someone’s day better whether it’s by solving a problem, answering a question, or simply listening. I find great satisfaction in turning a frustrated customer into a happy one, and I take pride in being a calm, reliable point of contact.I’m passionate about creating positive experiences and building trust with every interaction
