I am an accomplished professional with 11 years of experience in the telecommunications industry, most
recently as a Service Delivery Manager for IT operations at Globe Telecom. I demonstrated success in leading
teams, exceeding KPIs, and enhancing business processes to improve customer satisfaction. Before this I was
a community manager and product owner, skilled in leveraging social media for brand promotion and customer
interaction, and with a talent for creating content that resonates well with my audience.
