Customer Service Support professional with a degree in Psychology and experience in a fast-paced BPO environment. Proven ability to handle high-volume customer inquiries related to order status, billing, payments, and account management via phone, chat, and email. Skilled in problem-solving, troubleshooting, and delivering timely resolutions while maintaining high customer satisfaction. Detail-oriented with strong communication, multitasking, and organizational skills, committed to providing efficient and customer-focused service.
