Hi, I’m Chester. I have over 7 years of experience in customer service and remote support, working with U.S. and Canadian clients.
I’ve worked as a Customer Success Representative where I helped set up new client accounts, handled data entry and file organization, and supported onboarding and training. I also assisted with support tickets and made sure clients had a smooth experience using the system.
Before that, I was promoted to Subject Matter Expert for a phone and email team. I handled escalations, checked team quality, created daily KPIs, and helped improve our team’s performance. I also worked in tenant screening and supported property management tasks using platforms like AppFolio and Buildium.
I’m organized, detail-oriented, and comfortable working independently. I take my work seriously and always make sure tasks are done correctly and on time.
I’m looking for a long-term role where I can support your business and grow with your team.
