I help e-commerce brands handle customer support so they can focus on growing their business.
Skills:
Customer Support (Email, Chat, Phone) / Order Management / Excellent Communication, Time Management & Attention to Detail / E-commerce Platforms: Shopify, BigCommerce, Amazon Seller Central / CRM & Helpdesk: Zendesk, Gorgias, ReAmaze, Kustomer / ERP & Fulfillment: Oracle NetSuite, ShipHawk, ShipStation, ShipMonk / Returns & Exchanges: Loop Returns, PostCo Returns / Productivity Tools: Google Workspace, Slack, Zoom, Teams, Skype
