I'm Jhay Mhar Malonzo, 22 years of old. I have almost a year of experience as a Lazada Customer Support. My experience as a non-voice agent has honed my communication skills. I'm proficient in accurately recording and documenting financial transactions, ensuring meticulous data management. Moreover, my technical proficiency includes utilizing various bookkeeping software such as Quickbook Online. I'm a tech savvy. I also love to self-study things that I don't know yet and search for things that can help me. I swiftly adapted to diverse customer needs and personalities. This adaptability extends to learning new skills; I'm eager to further develop my bookkeeping expertise and embrace the challenges that come with it.