I'm a licensed pharmacist turned Medical Virtual Assistant supporting an ophthalmology practice in Texas. My clinical background gives me a unique edge. I understand medical terminology, pharmacology, and the clinical reasoning behind prescriptions and procedures, which means I require minimal direction once I understand your workflow.
What I bring to your practice:
Insurance & Eligibility
I've independently navigated Cover-----------ds, Availity, and other insurance portals with minimal guidance and significantly reduced the practice's insurance collections, all without prior insurance experience.
Prescription Management
Spend less time worring about sending prescriptions. With my background in pharmacy, I can handle prescriptions autonomously.
Prior Authorizations
I handle PAs for both medications and procedures from start to finish, navigating payer requirements efficiently to minimize delays in patient care.
Scheduling & Patient Coordination
I keep the front desk running smoothly, from appointment scheduling and confirmations to handling patient calls and texts so the clinical team can focus on patient care.
