Professional Experience
• Collaborated with cross-functional teams to analyze client requirements and deliver tailored IT and Cyber security solutions
• Deployed and configured systems, applications, and network components in diverse environments
• Conducted product demos and technical walkthroughs for and clients
• Perform research on all client issues and document all findings and implement all technical activities;
• Built and maintained documentation for deployment processes and solution architecture
• Leader in the use of IT methodologies, processes and standards for solutions management
• Supported proof-of-concept setups for pre-sales engineering efforts.
• Conducted Cybersecurity Awareness Training to educate users on best practices and reduce organizational risk
Soft Skills
• Client-Focused Communication
• Team Collaboration
• Critical & Analytical Thinking
• Proactive Troubleshooting
• Technical Presentation & Demo Skills
• Continuous Learning & Self-Motivation
• Attention to Detail
• Time Management
• Conflict Resolution
