I was a Customer service and also technical support
representative previously. I was able to solve basic to complex concerns of
customers using provided tools and resources by the company. I was also tasked
at some point to train new hire and also lead them. I am also the go to person
of the team for complex questions and steps that needs to be performed. I can
also lead the team in the absence of our supervisor. Accomplishing reports and
reporting on going issues that needs immediate attention.
