Experienced Team Lead with a demonstrated history of working in the computer software industry. Skilled in Analytical Skills, Technical Recruiting, Outsourcing, Data Analysis, and Recruiting. Strong information technology professional.
• Lead the Sourcing Specialists tea-----------mbers.
• Driving the design, development, and delivery of effective strategic sourcing plans with the Sourcing Operations Manager and internal client stakeholders.
• Understanding KPIs and SLAs and monitoring service delivery against contractual terms.
• Mentoring and supporting each tea-----------mber as necessary to achieve high performance.
• Monitoring and managing all team activity on a continuous basis, ensuring appropriate distribution of workloads across the team.
• Responsible for checking leads and Calibration.
• Assessing the performance of Sourcing Specialists with recommendations on performance ratings and development requirements.
