Cum Laude graduate with a BS in Information Technology (Major in Business Analytics) and professional experience as an IT Support Specialist. I offer a blend of technical troubleshooting, advanced data manipulation, and visual storytelling to help your business operate efficiently.
Core Competencies:
- Data Analytics & Reporting: Expert in Microsoft Excel (Power Query) for efficient data cleaning and organization. Proficient in Power BI and AWS QuickSight for creating actionable, data-driven insights.
- IT Support & Troubleshooting: Extensive experience in technical problem-solving and systems maintenance, ensuring minimal downtime and effective solutions.
- Visual Communication: Skilled in Adobe Photoshop, Canva, Capcut, and Filmora to transform complex data into professional, engaging presentations and assets.
- Client Relations: Strong background in customer-centric service, emphasizing clear communication and high-quality support.
I am a dedicated professional committed to delivering accurate, high-impact results for your team.
