Served as a Technical Support Consultant at itGenius Australia, leveraging an Associate's degree in Computer Technology from Eastwoods Professional College of Science and Technology. Skilled in technical support, computer hardware, and computer literacy, with certifications including Google Certified Professional ChromeOS Administrator, Kaseya Certified Technician in Datto SaaS Protection, and LastPass Security Training. Contributed to providing effective technical solutions and support for clients, ensuring efficient resolution of technical challenges. Proficient in managing hardware systems and cloud-based tools.
