Hi, good day!
I hope you are doing well.
I'd love to join your team and I firmly believe that with my years of experience and skills acquired can be put of good use to the company and I can efficiently contribute to the company's growth and productivity with my set of skills and knowledge as a customer service representative.
I have attached my resume link and video introduction link here for your references:
Resume: -----------
Brief Video Introduction: -----------
I have been a customer service representative with the Australian based company "Telstra" as a non-voice and voice support billing consultant, Telstra is a Telecommunications company based in Australia offering different producs such as internet, mobile data, phone plans, mobile phones, phone products, computer products, laptops and satellite TV subscription. I have been trained and did work for both voice call customer experience, chat support and email support as well in my 4 years of working with Telstra. I have been trained for billing, payment processing, sales agent, accounts specialist, and technical support as well. I also did following up on leads and potential clients who would purchase our products or services.
With set of skills; Customer Support, Customer Relation Management, Customer Retention, Billing Consultation, Accounts Specialist, Willing to be trained of new tasks and processes, Reliable Professional, Can work with less supervision, Enthusiastic, Positive work ethics, Computer Skills, Excellent with multi-tasking and time management.
Thank you for this opportunity.
Best Regards,
----------- G. -----------
