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I worked as Assistant to the Director for almost 17 years in one of the biggest Government hospital in Saudi Arabia under Medical Imaging Services Center.
I am dedicated and detail-oriented person. I am flexible, could work under pressure and able to do multitasking without jeopardizing the quality of work. I am quick to pick up new things and eager to learn from others. I have excellent communication skills both verbal and written.
WORK EXPERIENCES:
March 2010-June 30, 2023
Assistant to the Director- Medical Imaging Services Center
King Fahad Specialist Hospital-Dammam(JCI Accredited)
1.) Serves as Director’s Administrative assistant and acts as primary contact within the department/center for persons seeking appointments with Head/Directors.
2.) Composes letters, Memos and process documents as needed.
3.) Facilitates Recruitment (Local and International)
4.) Attending monthly/weekly meetings and taking minutes as needed.
5.) Maintains and update files on correspondences, memoranda and other
documents and records (Filing and organizing incoming and outgoing
documents)
6.) Maintains and adheres to strict confidentiality of all files and records at all times.
7.) Answers inquiries courteously and accurately or refers them to concerned parties to ensure accurate and proper release of information.
8.) Sending and circulating notices/emails to other units, sections, and/or concern staff when necessary or as per the directive of the Director.
9.) Performs tasks relevant to the duties and responsibilities of the position or other
tasks within my work scope as required.
March-August 2023
Amazon Account Specialist Sandbox VA - Internship, Amazon Account Management
6 months Internship experience and intensive training skills and knowledge development to be equipped as Amazon Account Specialist service provider.
Key responsibilities:
1.) Working with Flat files/Bulk Files
2.) Managing Family Variations (Parent/Child)
3.) Product Listing & Listing Optimization
4.) Error Code Troubleshooting.
5.) Product Launching
6.) Account Health Management Monitoring
7.) Brand Registry
8.) Voice of the Customer (gathering & analyzing)
Resolving Policy Violations such as:
* Suspected Intellectual Property Violations
* Received Intellectual Property Complaints
* Product Authenticity Customer Complaints
* Food and Product Safety Issues
* Listing Policy Violations
* Restricted Product Policy Violations
* Customer Product reviews and policy violations
* Voice of the customer