Customer Support & Collections Specialist | Product Trainer | Virtual Assistant

Experienced Customer Support, Collections & Product Trainer | AU & US Markets
Hi there! I’m a dedicated Customer Support Specialist, Collections Agent, and Product Trainer with over three years of experience handling voice and email support for Australian and US-based businesses. I’ve worked in the lending and banking industries, assisting customers with financial products while ensuring excellent service.

What I Offer:
-Customer Service (Email, Chat & Voice Support)
-Credit Card & Lending Collections (Outbound Calls & Emails)
-Payment Negotiation & Debt Recovery Assistance
-Product Training & Knowledge Base Development
-Virtual Assistance & Administrative Support

Process Documentation & Help Center Creation
I specialize in handling collections for credit cards and lending accounts, negotiating payment arrangements, and maintaining a professional yet empathetic approach in every interaction. If you're looking for a detail-oriented, reliable, and proactive professional, let’s chat! I’d love to bring my skills to your team.

Send me a message—I’m ready to help!