Commend by past Supervisors as a dedicated and reliable team player by showing multi-tasking during pandemic as a VIP Virtual Shopper and Guest Services Representative, fast learner by showing how to positively adapt in new nature of work while maintaining focus and reliability, creative and organize by creating effective strategies that helped the team to achieve certain goals such as sales and widen engagement/connections via social media and face to face transcations.
My other key skills are: Team and detail oriented, can work with minimum supervion, Customer service, Sales, Content Moderation.
Acquired experience and knowledge related to the role of Guest Services Representative which as a GSR, we handle the front desk operations, assist members regarding their inquiries, delegate informartion regarding incoming events including holiday sale, promotions, raffle and etc. Also, we make sure that the house rules are strictly implemented by kindly reminding the members the said rules.
As a VIP Personal Shopper, we promote to the market the services and products inside the Department Store during the Covid-19 pandemic thru social ----------- which, we post essential products, accomodate product inquiries, assist the VIPs with regards to their shopping by offering a video call shopping. We cater their orders via door-to-door delivery via inhouse and third party courier.
Content Moderator, we evaluate and moderate the short videos in the platform for safety and protection of the users according to the trends of the market.
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