Over the span of eight years, I have cultivated a wealth of expertise within the Customer Service Industry, progressively advancing from a Customer Service Support role to leadership positions as a Customer Service Coordinator and General Virtual assistant. My unique blend of experience also encompasses a solid foundation in IT Helpdesk support. I have honed these skills while contributing to the success of prominent entities in both the Big BPO and ITO Industries, as well as collaborating closely with Small Independent business owners.
My proficiencies extend to adeptly managing consumer-to-consumer and Business to Business accounts. My primary objective is to harness these well-established capabilities to drive business achievements, foster revenue growth, and enhance market share.