Property Manager | Airbnb Support Specialist | Short-Term Rental VA | Admin Assistant
-Years of hands-on experience managing short-term rentals across Airbnb, VRBO, and -----------.
-Managed end-to-end STR operations, ensuring smooth, efficient, and 5-star guest experiences.
-Specialized in guest & host support, handling inquiries, issues, and escalations with empathy and speed.
-Proven ability to reduce guest complaints and prevent negative reviews through proactive communication.
-Strong background in customer service, admin support, and tech-driven workflows.
-Thrive in fast-paced, high-volume environments requiring accuracy, multitasking, and problem-solving.
What I Bring to Your Business
-Full Airbnb & Short-Term Rental property management.
-Guest communication via chat, email, and phone (pre-stay, in-stay, and post-stay).
-Reservation management & calendar coordination to avoid double bookings.
-Cleaner & maintenance team scheduling, follow-ups, and quality checks.
-Listing onboarding, optimization, and property detail updates.
-Fast and effective issue resolution, escalations, and guest recovery.
-Expense tracking, reporting, and administrative support.
Why Clients Choose Me
-I take full ownership of my responsibilities- no micromanaging needed.
-I communicate clearly, professionally, and proactively.
-I focus on solutions, not just tasks.
-I treat every property as if it were my own investment.
-I consistently deliver reliable, high-quality support clients can trust.
If you're looking for a detail-oriented, dependable, and experienced Property Management VA who can protect your reviews, support your guests, and streamline daily operations, Id be glad to help your business grow.
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