Meet Estela. She wears many hats, project manager, executive assistant, healthcare coordinator, logistics wrangler, and sometimes, the unofficial team therapist. With experience spanning U.S. healthcare, retail, logistics, telecommunications, sales, and marketing, Estela doesn’t just adapt to fast-paced industries, she thrives in them.
HIPAA certified and fluent in the language of claims, patient intake, EHRs, and insurance verification, she has chased down missing medical records, smoothed out billing disputes, and brought order to healthcare chaos with a calm voice and a sharp mind.
On the flip side, Estela has tackled customer concerns in logistics, supported Amazon Fresh deliveries, handled shipping and inventory issues, and kept both clients and drivers in sync. Add to that some solid wins in telecom, managing billing, troubleshooting tech issues, and upselling services like AT&T Fiber, and you get someone who’s just as comfortable talking to patients as she is talking tech.
She has supported executives, managed high-priority projects, and juggled competing deadlines without dropping the ball or the coffee. Whether it’s people, processes, or problems, Estela brings clarity, structure, and a get-it-done attitude to every challenge.
Professional when it matters, witty when it counts, Estela doesn’t just do the job. She makes it look easy.