An empathetic customer service representative who is committed in helping people to solve their problems. Started at IHG as a customer service representative and promoted to Customer Retention Team. Worked for Wells Fargo bank as an Executive Office Intake specialist and with American Express as a Travel Consultant. As an individual who worked for customer service for 7 years and an avid video game player, I developed my multi-tasking ability, attention to detail, being a team player and my prosocial behavior. I'm willing to undergo training and bring this passion to a customer service role.