I am an experienced operations and administrative professional with over 10 years of leadership experience in the hospitality industry, specializing in executive support, business operations, customer service, branding, and marketing coordination.
My background includes working closely with executives, managing hotel and resort operations, handling administrative systems, customer relations, scheduling, reporting, and digital marketing initiatives. I also currently help manage a family-owned resort business, giving me hands-on understanding of hospitality operations, guest experience, and online business management.
I am now transitioning into remote work where I can provide reliable and organized support to business owners and growing teams.
My strengths include:
• Executive & Administrative Support
• Calendar & Email Management
• Customer Service & Guest Relations
• Operations Coordination
• Social Media & Branding Support
• Marketing & Content Assistance
• SOP & Process Organization
• Reports, Documentation & Research
I am highly organized, proactive, detail-oriented, and capable of working independently with minimal supervision. I value professionalism, clear communication, and long-term working relationships.
I work best in structured, collaborative environments where I can help businesses stay organized, efficient, and client-focused.