I am a skilled communicator and problem-solver with almost 10 years of combined experience working for an American telecommunications conglomerate and a top U.S. financial services firm. I possess a wide range of knowledge and expertise that allow me to contribute to the success of the companies I have and will work for. I am looking for a position that will make optimal use of the extensive skills and capabilities I have acquired and developed through the years. These include:
• Evaluating and recommending products to meet customer needs and expectations.
• Entering customer information and orders into CRM databases.
• Outstanding customer service and communication skills that ensured the highest level of customer care.
• Demonstrated analytical and problem solving skills together with the ability to make sound evaluative judgments.
• Proven ability to resolve technical issues efficiently under stressful conditions displaying a high degree of tact and professionalism all while consistently excelling on established metrics by the company.
• Track record of meeting and exceeding quality assurance expectations and standards.
• A reputation as a team player who develops and maintains positive working relationships.
• Demonstrated flexibility regarding working hours.
