Hi, I am Raquel!
I am a responsible, trustworthy, fast learner, and hardworking individual who has over 6 years of experience giving professional and efficient services to various call center companies.
I am skilled in communicating with clients over the phone, chat, and email. I have experience in escalations and handling complaints. I also have experience in handling back-office tasks such as creating service orders or provisioning tasks. My recent job was with a delivery company in New York where I worked as a dispatcher and arranged a minimum of 50 routes every day.
I meet deadlines. I am a team player but I can work alone if I have to. I look forward to working with you in providing excellent customer service and anything you may need help with!
