2025 – 2026 | Manager, Procurement & Quality Assurance Section
• Led decision-making on major operational and procurement concerns
• Oversaw order balancing across ports within the same group of companies
• Sourced and onboarded alternative suppliers when supplier options were limited
• Conducted comprehensive supplier audits to ensure compliance and quality standards
• Liaised with suppliers to address key issues and drive performance improvements
• Organized and facilitated supplier meetings (online and onsite)
• Provided sales records to designated suppliers upon management request
• Led and facilitated monthly departmental meetings
• Oversaw team scheduling, vessel planning, and manpower arrangements
• Reviewed and approved overtime and leave applications
-----------| Project coordinator, Catering Department
• Assisted the IT Developer in designing and implementing the Catering Department system using
Microsoft Business Central
• Acted as project coordinator between the company and external IT provider to establish system
procedures and workflows
• Consolidated and communicated departmental requirements and change requests to IT
• Created and maintained user guides and system documentation
• Attended weekly syste-----------etings to review issues, enhancements, and progress
• Troubleshot staff system concerns and coordinated resolutions with IT
• Conducted user acceptance testing (UAT) of new features prior to production deployment
• Processed system master data setup including new customer registrations, suppliers, and ports
• Maintained and updated monthly exchange rates within the system
2021 – 2025 | Group Leader, Catering Department
• Supervised and managed three operational teams
• Made key decisions on major operational concerns
• Managed vessel provision planning to ensure timely and accurate supply
• Conducted onboard vessel inspections to verify service, compliance standards and accuracy of
reported ROB.
2018 – 2021 | Team Leader, Catering Department
• Supervised one team supporting 100+ catered vessels
• Conducted customer visits to maintain strong client relationships
• Led pre-embarkation briefings for Captains and Chief Cooks
• Trained and mentored probationary staff
2016 – 2018 | Account Officer, Catering Department
• Managed provisioning for up to 13 vessels simultaneously
• Coordinated with Captains and suppliers to process vessel orders
• Maintained provision inventory records
• Processed and closed invoices accurately and on time
2016 | Data Encoder, Data & Purchasing Department
• Entered item data into the AS400 system
• Updated pricing in the AS400 system and client web portal
