I am a dedicated Healthcare Revenue Cycle Management (RCM) Specialist with proven expertise in high-volume payment processing within BPO environments. With a track record of meeting and exceeding daily quotas of 400+ submissions, I deliver accurate, efficient results in complex healthcare billing systems.
What I Bring:
Specialized RCM Knowledge: Expert in multi-queue remittance processing, ERA/EOB indexing and matching, and provider portal navigation
Performance-Driven: Consistently met aggressive daily processing quotas while maintaining 100% accuracy standards
Detail-Oriented: Proficient in lockbox and paper check posting with expertise in zero-pay processing and escalation handling
Versatile Communicator: Hold a Bachelor's degree in English and Licensed Professional Teacher (LPT) certification, enabling clear documentation and client interaction
Tech-Savvy: Comfortable with industry-standard systems (Availity, Microsoft 365, Google Workspace) and AI tools (ChatGPT, Claude, Gemini) for enhanced productivity
I'm looking to leverage my healthcare billing expertise to support clients in their revenue cycle operations, data management, and administrative needs.
Availability: Flexible hours | Reliable & Professional | Client-focused approach
