Throughout my professional journey, I have gained valuable experiences that have shaped my personality and skill set. Starting as a seasonal account customer support representative, I honed my written communication skills while providing support through emails and live chats. Transitioning to a full time customer support, I further honed and effectively handled customer inquiries through voice calls, developing strong communication skills and problem-solving abilities. Those experiences have equipped me to use it and combine with my personal skill set in handling email management, doing basic digital editing and admin support.
I hold a bachelor's degree in civil engineering, showcasing my dedication to my field and equipping me with technical knowledge and an analytical mindset.
As an honor student and active participant in quiz bees, I have consistently excelled academically, reflecting my intellectual curiosity and competitive spirit. With my hardworking nature, perseverance, and eagerness to learn, I am well-prepared to take on new challenges and continue growing both personally and professionally.