I have a strong work ethic, professional demeanor and great initiative. Proficient in quickly learning new procedures and taking ownership off diverse projects.
I've got
experience with the BPO industry for 15 years up to date. I've supported different tasks since I started in BPO like
(Customer service, B2B, Technical Support and Quality Analyst). Knowledgeable in using Google products like (Google Ads, Chrome, Google Cloud, Gmail, Google Maps, Google Drive & Photos. Skilled
Problem-solver able to communicate with users at all levels of technical
proficiency. Troubleshoot, resolve and document user help request for desktop,
laptop, mobile network and peripheral problems. Always seeking ways in
improving skillset for providing good service and customer satisfaction.
