Klaviyo Retention Specialist who audits first, builds second, and treats your email channel like a system, not a task list.

I help Shopify ecommerce brands improve customer retention through lifecycle email marketing, customer journey analysis, and Klaviyo flow optimization.

My background includes project engineering, operations support, and process improvement, bringing a systems-driven approach to retention marketing.

Areas of focus:

• Welcome flows
• Abandoned cart flows
• Post-purchase flows
• Customer journey audits
• Email strategy
• Popup optimization
• Klaviyo

Portfolio and case studies available upon request.