Accomplished customer service expert with over 3 years of proficiency in customer service, order entry, and a solid grasp of order -----------monstrates outstanding record-keeping abilities and excels in nurturing favorable customer connections through adept communication and rapport establishment. Adept at prioritization, multitasking, and meeting tight timelines within dynamic settings. Proficient in Salesforce and Zendesk, and quick to adapt to new software and system. Collaborative team player with adept problem-solving skills for effective resolution of customer concerns. Eagerly pursuing avenues to leverage customer service skills for organizational success and career advancement.