Versatile and results-driven Virtual Assistant with over 5 years of experience in high-stakes customer service, technical troubleshooting, and creative design. Recently certified in Virtual Bookkeeping with QuickBooks Online and Social Media Marketing, with specialized training in SEO, Facebook Ads, and lead generation. Leveraging a technical foundation in computer systems and nursing studies, I bring a unique blend of administrative precision and technical fluency to help businesses scale operations and enhance their digital presence.